1. Introduction
Welcome to Valerie Voyager! By accessing or purchasing from our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any orders.
2. Product Availability
We make every effort to ensure that the products listed on our platform are available. However, availability is subject to change. If a product is unavailable after you place an order, we will notify you as soon as possible.
3. Order Process
By placing an order, you are offering to purchase a product under these Terms and Conditions. Once your order is confirmed, you will receive an order confirmation, and we will proceed with processing your request.
4. Payment Method
We only accept Cash on Delivery (COD) as the payment method. The payment will be collected at the time of delivery. Please ensure that you have the correct amount ready upon delivery to avoid delays.
5. Shipping and Delivery
Delivery times may vary depending on your location. We will make every effort to ensure timely delivery. However, delays may occur due to unforeseen circumstances. If you have any concerns, please feel free to contact us.
6. Pricing and Taxes
All prices are listed in the local currency. Applicable taxes are included in the price of the product, and the final amount payable will be clearly indicated during the checkout process.
7. Returns and Refunds
At Valerie Voyager, we strive to ensure customer satisfaction. If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will assist you in processing a return or exchange. Please note that all returned products must be in their original condition.
8. Damaged Products
In the case of damaged or defective products, we request that you notify us immediately upon receipt of the goods. We will guide you through the return or replacement process.
9. Limitation of Liability
Valerie Voyager will not be liable for any indirect, incidental, or consequential damages arising from the use of any of our products. Our liability is limited to the amount paid for the product(s) purchased.
10. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our platform, and it is your responsibility to review them regularly. Your continued use of our platform after changes have been made constitutes your acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms and Conditions or need further assistance, feel free to contact us at:
Email: [email protected]